Customer Testimonials
When I have owned Fords in the past and presently, I have always received the very best of service at Palm Springs Motors.
Daniel in service is and has always been very reliable and easy to deal with. They do great work at PS Motors and I couldn’t be happier. Thanks Daniel!
I recently bough a Mach E at PS Motors. Alan, Roy and Trent and Billy did a great job getting the paperwork processed. I've had the vehicle for almost two weeks and I'm so happy with it that I've told friends to go to PS Motors first when you're looking for a car or truck. Great folks, Great company. Thanks. Palm Springs Motors.
They closed my dealership near my house. I was not very happy about driving to Palm Springs to just have my car serviced, BUT, I have to tell you. They guys (all of them) at Palm Springs Motors are AMAZING. They are all so friendly and seem to really care about helping me. I look forward to the next visit. My service technician George Keith is The BEST.
Professional and positive. Cancel this if it is required to be 15 words long. Doug
I had my Ford CMax serviced at Palm Springs Ford. They use Lyft for their courtesy shuttle which is so convenient. Very friendly staff and completed the work for a price that seemed very reasonable.
Excellent service! Thanks George!
I have never in my 65 years of life had a better experience in buying a car than I had in working with Scott, Joey and Billy at Palm Springs Motors! My back on black, in all black, Black label Aviator dressed in Saddleback is STUNNING and causing total disruption in the Coachella Valley as the Range Rovers and Cayennes owners are calling me wanting to trade! My answer.... Not a Chance!! Jeff
Well my experience was that I didn't see it was on employment because I'm going to have my truck back until next week and you even don't have Car to rent now I have to stay home and do nothing I will see how long would you take to get fixed okay thank and be happy 😊
Salesman Ray and Raymond in finance were very helpful in helping me buy my new truck. I appreciate how fast and easy they made my experience. I highly recommend this dealership they care about their customer service.
Great service and clear communication. I will return here for my next service.
Arrived late for appointment, due to traffic. Manager was able to work me in at later time, which was great because of distance & time to travel. Fantastic!
Staff was professional and efficient. My services were completed in 45 minutes, as promised by management. I was very satisfied with Palm Springs Motors.
Super friendly and helpful staff!
Great exp Navier was really helpful and nice to visit with. Clean !!!! The cleaning crew was on the move all the time will be back for sure.
Always a great experience. We have been customers for years and our sales associate retired, we were bummed, but Wayne and Alan made the experience wonderful, easy, fast, and no nonsense. Very happy once again with our experience at Palm Springs Motors.
I had a tire blow out on the interstate, so i called Palm Springs Motors Lincoln. They actually had my tire in stock. I was able to get two them and they came picked up my navigator drove it back and put new tires on and then drove my car back in the same day. Overall service was great, only way to get 5 stars from me is If they paid for it. Considering had car less than 6 months. But good job guys.
service was great once I went to the right place, it didn't say what location on text, would have been nice. so I went and sat at the dealer service entrance 20 minutes. just to be directed to the other location across the street, and of course there was several ahead of me than. but they got me in, and it wasn't long for a auto service to do.
They performed the required work and we were satisfied with the result
Best service ever, provided by Alexander Alvarez
Had some problems replacing a gas tank in my 2014 Mustang that took quite a few days, but PS Ford came through like chaps. Josue Acosta in Quick Lane was the best--professional, friendly , returned calls and updated me constantly. I've been a PS Ford customer for years--bought my last 4 cars there and am pleased to say it's still (after all these years) the BEST! Dennis J.
I was a walk-in client who needed an oil change on my F450. The staff were very friendly and the entire process was easy and simple. As well, I was impressed with the staff and their knowledge with regard to the FordPass system. This is the third oil change on my truck and this was the first time that I was informed about using my points in exchange for paying for the oil change. The staff showed me how to set up the FordPass system so that I could redeem the points on my account and helped me trouble shoot ...
Absolutely great experience! Highly recommend this dealership!
Custom ordered a new 2022 F250 at the end of September and received it in December before end of year
Timely, efficient and addressed the concern.
Superior Service, enough mechanics and garage bays to get to everyone fast and efficiently usually same day, they have all the OEM FORD PARTS ON HAND and guarantee both parts and service. Sales here answered questions before I was ready to buy, two or three times with a great attitude and respect not typical for a car lot, great atmosphere all around and customer service.
Always get good and timely service from this dealer, truck was purchased and all service performed here.
great service from the team at the quick lane
I have purchased my previous vehicles from Fiesta Ford and Honda of the Desert. Palm Springs Ford is by far my favorite dealership in the valley. I have also visited several other dealerships and I have never met a more caring team. Bradley Valdez is my go to representative there because he is honest and realistic. He will go above and beyond to work with you. When I say he is the best, I mean it. Bradley will not push a sale but instead he will listen and help you through the process of getting into a new car. From ...
So easy to purchase, everyone was so friendly and it did not take long which I appreciated so much at this time of year.
The service department performed a extended warranty service on my transmission while I waited. Absolutely the best...
Ordered my Mustang Mach-E on July 2 and received it on November 15. I had been reading about it for the last year and decided that it had everything that I wanted. When it arrived, it exceeded my expectations in the simplicity of the tech as well as styling that was much more beautiful than pictures or videos could convey. I was serviced by the internet department and taking delivery was an enjoyable experience receiving the vehicle that I had been waiting to arrive. Terms were agreed to at the time the order was placed so there was very little sales involved ...
Best Ford Dealer in California. The Service is well .
I have a vacation home in Palm Springs. I drove across country from Pennsylvania with our dog as we were staying 2 months. I needed my oil changed for the trek back to PA. I only have maintenance at Ford dealerships so I made an appointment. This was my first visit at Palm Springs Ford. I was treated as a long time customer. Top notch place. Very modern facility. The whole dealership was comfortable and updated and very tasteful. I would recommend this to anyone. Dan M. Harrisburg PA
I traded in my vehicle. It was a smooth and seamless process. Izzy was very helpful and patient.
Daniel Duarte, Service Dept, was expeditious, helpful and friendly! Thank you!
George was excellent! He took care of everything promptly and returned my car on time.
Nick Thron is a professional courteous savvy service advisor. Palm Srpings Ford in general has been very good to our school , we really appreciate all what they've done to help us out throughout the years since we've opened our doors back in 2006
Excellent fast service. Able to connect to a pleasant human when I do phone. Competitive prices. Friendly staff. Appears to care.
George Keith in the service department is the best. He made my day by just being so friendly and great customer service. We always hear the complaints but never the complements. Thank you George!
Plain and simple, made an appt. for 7am, drove up chatted with service tech, hand over the key fob, signed the paper work, walked over to Denney's for breakfast, came back and the car was ready. Took all of 90 mins.
Excellent service. The folks are knowledgeable, efficient and experienced. They made a car problem not so problamatic. Thanks you!
Service managers are always professional. My recent experience with Wally and George on two separate occasions was pleasant and easy.
Very professional and attentive JZ Jose Zamora and Bill Hays - both 5 star team members for Palm Springs Motors
I just want to say Palm Springs Motors delivered! Justin (sales guy) was so Awesome, kind and so Friendly! I suggest you go to him🤗 I’ve bought vehicles else where and the sales people tried to hard, we’re pushy and just made me not want to buy a car. Justine was a perfect sales man! Shout out to Billy who was also AWESOME! My husband and I will continue to do business with them in the feature! Thank you again Palm Springs Motors!!! -Sonia 😊
Great experience with service! Ron Young and Daniel Duarte were the best!
Rafael was a great ambassador for Palm Springs Motors. Very personable and informative. Whenever the need for service arise, I will specifically ask for Rafael.
Well my wife and I road up on our mountain bikes and decided to look at a GT 500 they had on the showroom floor. Even though we did not look like potential buyers on our mountain bikes Izzy came right up to us and asked if he could assist us. Izzy spent some time with us, very courteous and friendly. we spent about 1/2 hour with him looking at all the in's and out of the car. I then said we had to keep on our 40 mile bike ride but we would be back. Izzy gave us his card and ...
The service dept is amazing. The finally found the problem with my car after 3 other Ford dealers couldn't. The staff was a pleasure to work with. They let me know the status of my car. Definitely a dealer you can trust to fix your car correctly. I appreciate you taking care of my little ST.......
I like it here everyone is nice
Tim and Jonathan have been great as we get my nee Bronco all squared away. They’ve been friendly and enthusiastic and patient. I look forward to working with them.
Tim in parts and his colleague Jesus have been great as was Jonathan in service as we get my Bronco upgraded and some minor issues resolved.
George Keith is the best, he really makes you feel that you are the most important person in the whole service area.
Great customer focus… from the sales people to the service team. We’d never hesitate to purchase our next car from them
Very good first time experience with this Mazda dealership in Palm Springs/Cathedral City. Took our Mazda CX-9 for normal maitenance and the process was flawless. In additon, they were extreemely friiendly and very customer focused. Hats off to Palm Springs Mazda!
They were very nice and easy to work with. Get you in and out as fast as possible on a Saturday oil change.
really enjoyed my experience with George Keith, very professional and enjoyed his humor. i just had to take the car back for additional work and George was right on it.
Excellent! I was almost in front of the dealership, when I heard a couple of chimes. I looked at the read out, Anna's is said Low Tire Pressure. I turned in, a very nice young lady immediately helped me. They took the car and inspected all tires, there was no problem, it was probably caused by temperature change and returned in 10 mins. Then two attendants helped me with operation of a couples of features. There was no charge and I pulled a happy Lincoln owner!
Exceptional customer service and fair/reasonable pricing. I was in and out of Palm Springs Motors within an hour and with a brand new Ford F-150. Would recommend this dealership to anyone looking for a pleasant, no pressure, no hassle car buying experience.
Can’t wait to be back! The sales team was so great without adding any pressure! Alex Alvarez was great!
This dealership was amazing! They went above and beyond to help me get into my new ride. They are family and took very well care of me. To top it all off they really care about our military and first responders. They will always be my first and only recommendation. Thank you PSM!
Palm Springs Motors always provides a great experience and makes servicing my multiple vehicles an easy breezy process.
Always the best. No pressure sales. Seamless and easy from test drive to completed paperwork.
Great service and good communication. Only issue was the battery terminal was not tightened to the new battery.
All I can say is WOW, everything went really smooth from start to finish. The communication was fluid, and the turn around time was much faster than anticipated. My service advisor was George, very punctual, funny and he takes care of his customers. He is one of the few out there who know what customer service means. Great job Palm Springs Ford.
Fast service very friendly employees nice employees attitude clean store and fair prices 👌.
The pickup service for my Lincoln was great. RON took our car in for maintenance. When he brought it back it was washed serviced and ready to get back on the road again. RON was very friendly, courteous and a great attitude.
Great service and George is a good service advisor.
Great service, great customer service, Rafael was really helpful and very friendly.
Excellent service very efficient staff, perfect job. Nothing more to say!
Very pleased overall with both the sales department and the finance department. Two vehicles were leased. Very impressed with how well detailed the new vehicles were at delivery.
I want to thank the Allen Landon and his Palm Springs Motors team for making an experience I dreaded into a pleasant learning and buying event. I recently had the misfortune of getting in and accident that totaled my car. I need transportation and decided that I did not wish to deal with a private owner. I really needed the security of having a history on the car and since I was buying a used car, I wanted an extended warranty and also wanted someone I could contact in the event of complications with my purchase. I did my homework, ...
I had an emergency where I needed my truck fixed right away, the service department was great at helping me with my issue, the service supervisor Ignacio and advisor Rafael got my vehicle in right away and fixed lighting fast. Thank you guys
I would like to thank your employee Rafael has great customer service also very kind.
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