Customer Testimonials
Great service, and convenient location! My association with Palm Springs Motors: Ford, Lincoln, and Mazda Dealership for the last 15 years is best described with high marks in customer service, affordable pricing, quality workmanship, and complete overall satisfaction. Thank you Wally! Call them today. 🙂
The pickup service for my Lincoln was great. RON took our car in for maintenance. When he brought it back it was washed serviced and ready to get back on the road again. RON was very friendly, courteous and a great attitude.
Great service and George is a good service advisor.
Great service, great customer service, Rafael was really helpful and very friendly.
Excellent service very efficient staff, perfect job. Nothing more to say!
Very pleased overall with both the sales department and the finance department. Two vehicles were leased. Very impressed with how well detailed the new vehicles were at delivery.
I want to thank the Allen Landon and his Palm Springs Motors team for making an experience I dreaded into a pleasant learning and buying event. I recently had the misfortune of getting in and accident that totaled my car. I need transportation and decided that I did not wish to deal with a private owner. I really needed the security of having a history on the car and since I was buying a used car, I wanted an extended warranty and also wanted someone I could contact in the event of complications with my purchase. I did my homework, ...
I had an emergency where I needed my truck fixed right away, the service department was great at helping me with my issue, the service supervisor Ignacio and advisor Rafael got my vehicle in right away and fixed lighting fast. Thank you guys
I would like to thank your employee Rafael has great customer service also very kind.
Palm Springs Motors has concierge Lincoln service set up in its own area. You really get to know your service rep. Denyse was so helpful! Great service!!
We had an amazing experience at Palm Springs Motors. We were in and out with no hassle. Izzy and Mike made it an easy transaction.
Took car in for "the works service". Excellent experience as usual .
I would have to say this was the BEST CAR BUYING experience I have ever encountered. Bradley and Raymond are the best guys who helped me get into a car I’ve always wanted. An 2021 Ford Bronco Sport!! They were honest and straight forward. Bradley want to make sure it was something that I WANTED. Answered any and all questions I had. As opposed to other dealers who just want to sell the car and be done with it. Raymond was also amazing because he helped me get full coverage of my vehicle with a killer deal. I am happy ...
Car had a small oil leak and I was afraid that it would be an expensive service but it turned out that the oil filter was out of place, and that was easy to fix and did not cost much. I was very happy that my Sirius System was restored. Service Dept. Also took care of two Recall items, for which I was very pleased. My Car was in the shop for over a week, but I was told that Service Dept. Was short of mechanics. I appreciated the free car wash, but the wheels were left dirty. Also, at ...
Everyone was super helpful from the moment I pulled up to the service department. A special thank you to George Keith for getting me in and out in no time and for having such a great attitude even though it was so early in the morning.
George the service advisor super nice & really takes care of you. Taking care of only things that really need to be addressed
Generally speaking the service is always great at Palm Springs Mazda. Excellent experience, friendly reps, car in great shape, returned freshly washed and very clean. Can't ask for anything better!
I always am treated with a smile and a good morning. They listen to you and understand any situation you may have and give you recommendations. I work specifically with Nander but have had dealings with the other customer service representatives there. I have a small fleet of vehicles I manage for the Behavioral Health Center in Palm Springs. He works within the time constraints I have to make my mission of transportation streamline and not have any issues with delays in picking up any of my vans. He is professional and courteous at all time and a pleasure to ...
I arrived on time for my appointment at 8:30 a.m. to have an oil change, etc. regular servicing of my contract. I have not driven as much as the attendant would like...I only drive 2 miles to work, 4 days a week...I have a beautiful 2020 Energi Fusion. So, they still needed to do work. I needed to be gone, if possible at 10:00 a.m., so at 9:45 I talked with the attendant and he said let's get you you an Uber to take you to work on time. Ordered and then within 3 minutes! my car was ready! GREAT WORK!!!
Efficient and Effective service.
I always take my Ford Transit Connect to Palm Springs Motors Ford for maintenance service. The service is on time, and the service agents addresses your concerns, writes them down and discusses them with the maintenance workers and they resolve it! As a female customer, who is a novice with car maintenance and car parts etc., it is reassuring to go to a dealership and trust that your cars maintenence is also their priority. I gave Palm Springs Motors Ford a 5 Star rating because they deserve it!!! If your car needs service take it to Palm Springs Motor Ford the ...
Excellent service. Rafael was terrific.
Bought a 2021 Ford explorer. They were very helpful and knowledgeable in their vehicles. Excellent customer service all around.
Great experience!
Excellent customer service experience.
I drove away from this dealership with a beautiful pre-owned Ford Fusion that hit all my criteria and more. The inventory online brought me in and Justin, who answered my inquiry, made the entire process quite enjoyable. He was efficient, knowledgeable, and the right combination of professional and friendly. I couldn't be happier with the entire process.
From beginning to end, this was a pleasant and easy experience. Our salesman, Roy Hoffman, was informative and no pressure. We felt the MKC was the best one for our needs and we found the perfect color. My wife forgot the checkbook, but Billy Eillish worked around that and we purchased the car on the spot and drove it home! We hadn't planned to purchase that quickly but they supplied bags for our car "stuff". What can often be a stressful experience became smooth and we are extremely happy with our purchase.
My kids and I were actually at the Lincoln dealership. Our salesman Raul was awesome! He was very knowledgeable about the Navigator(2021 black label) He spent lots of time with the kids. He wasn't pushy. He was patient and answered any questions my kids had. So if you go there, DEFINITELY ask for Raul!!!
Rafael called to remind us our part was in and they were available to install it at our convenience. He delivered as promised with professionalism and skill. Palm Springs Ford is awesome and our preferred place to go when our Ford Explorer needs attention.
Palm Springs motors really came through for our church. We were in a pinch and they found a solution quickly. These guys go the extra mile for their customers. Special thanks to Roy Hoffman and Scott Oaks and Mike Beaty. Extremely professional and competent staff from top to bottom. Thanks guys and God bless!
Excelente servicio y sus empleados muy amables .y todo lo que encargué me lo dieron todas mis partes que necesitaba ..
Denyce resolved all my concerns promptly and professionally.
In and out to get Mom after dropping off her car for service.
Excellent service department. My tire sensor went of while driving to Palm Desert and they got me in right away. Everything was very efficiently run. Celeste helped me and was all the way 100% professional Lincoln customer service. Thank you!
Had a software update on Mach E. Denyce in service takes great care of our needs including Lyft rides.
Always great service
Efficient and friendly
George went the extra mile to help me get my truck keys programed. His skills and customer service are top-notch! Thanks George.
George Keith was my Service advisor - very professional & polite. Great customer service. I'll be sure to have him help me again with my vehicle!
Excellent service from Bradley Vazquez and Raymond my first time buying a vehicle they answered all my questions! I would highly recommend family and friends to this dealer!
Great customer service the process was pressure free. Very comfortable setting, I left happy and stress free.
Excellent service dept.
The service my wife & i received was great. I would buy another car from Palm Springs Ford in a heart beat. Thank you very much.
Rafael is awesome. Our transmission went out on our new Ford Explorer while we were down in Palm Springs for our vacation. Palm Springs Ford took great care of us, and was able to expedite the work needed to be done and got us back on the road ahead of schedule and before our vacation was over.
Saw the vehicle I liked. Was assisted by a pleasant Salesman, Juan Baez. (a real nice guy) Was able to work out the finances favorably for both parties. Drove away in a new car. I love it. This is the 3rd vehicle I purchased from Palm Springs Motors.
Joe “who dat” Mesa made my buying experience a 10 out of 10… bought a new vehicle under 90 minutes… very upfront…no hidden fees or extreme mark-up (like Moss Bros)…finally, Ray in financing was super cool and chill…love this place!
Recently had our Escape serviced on the extended warrantee and the work was done quickly and professionally. The only slight negative was that the car was not washed as I had not asked for it. It was standard policy until recently and I was not aware of the change. My schedule was so that I did not add it to the service. Otherwise, I was completely satisfied.
Trent, Rick and the whole team were fantastic, great experience from start to finish. I'd gladly recommend Mazda to any of my friends looking for a new car.
Great experience on every level.
I had a good experience with having my Ford Thunderbird serviced. Fast, professional, and friendly. I would have my car serviced there again, in the future.
Took my Ford Explorer for it's first service, and George made it as easy as possible. Very friendly, and very nice. Would recommend to any one to see George at Palm Springs Motors for their service needs.
Fast, efficient service and service advisor George Keith was wonderful and super helpful in taking care of me and my car.
Had a synthetic oil change with a coupon. Good service. They need to do something about their phone system . Called 11 times and no one answered the phone. I left a message with a phone number and they never called. If that happens again I will definitely go somewhere else.
It was fantastic that I love this place because there making electric cars that are exciting and helpful to our environment. I heard they are faster than gasoline now. I also like the sports cars over there like the mustangs and Mazda miata. The dealer was nice but not very outgoing.
Excellent team at PS Motors based on the service I received from several members, especially Wally Galbreth; he knows how to make his customers happy.
A bit pricy but great customer service and professional service my CX-7 Is in good hands !
Great and no pressure sales people. Clean and comfortable. Went to see the new electric crossover mustang.
Very satisfied with the service given to me! Rafael Guzman and the young lady at the front desk were extremely helpful and courteous, displaying excellent customer service. Rafael went over every item of service that I was paying for, and answered all my questions. I definitely will continue to have my Ford serviced at Palm Springs Motors. Gloria Williams
I would like to take this opportunity to offer my compliments to the professionalism of Service Advisor Raphael. Guzman at Palm Springs Ford-Lincoln. Wednesday, May 26th, while waiting in the Customer Lounge at Palm Springs Motors QuickLane, I observed him as he interacted with a most difficult customer. The customer was inconsiderate, rude, belligerent, unkind and pretty much an all around shrew. He addressed her professionally, patiently explaining the mask requirements in the facility, advising her that she had cut in line in front of other customers, and needed to please move her car that she had parked in a ...
Thank you! Very prompt and accepted our small RV.
These guys were all fantastic. Attentive, courteous and professional. Very happy with my purchase - would recommend to anyone looking to buy a solid car in the desert area.
Denyce is great - in and out for service. I would recommend to anyone to come here for service. Very nice clean and frienly location. I will definitely come back.
They were very helpful and friendly. Robert really worked with me on getting the price that worked for me. I would recommend this dealership. I love the video after the purchase, Robert does not know this but the music he put to the video was a clincher because of personal and sentimental reasons. Thank you, Trish 🙂
An excellent place to get your car serviced. They are prompt courteous and attentive to your needs. Prices are reasonable too.
Everyone who helped me, Roy, Alex and Billy were all very helpful, knowledgeable and extremely efficient to help me purchase my new 2020 Ford Escape. I am very pleased with the service here.
Always a pleasant experience in the service department. They do an excellent job and the last visit was faster than I expected.
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